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  • Troubleshooting - It simply means to analyse and solve serious problems.
  • To trace and correct faults in a mechanical or electronic system.
  • Sometimes due to techincal snag or techincal glitch, things do not work properly in the way they are defined to work.
  • At that time troubleshooting acts as a helping agent by finding the glitch and resolving it by its own.
Steps for troubleshooting processes are:
  • Identify the problem.
  • Establish a theory of probable cause.
  • Test the theory to determine cause.
  • Establish a plan of action to resolve the problem and implement the solution.
  • Verify full system functionality and if applicable implement preventative measures.
  • Document findings, actions, and outcomes.